My identity as "Doctor as Designer" started as a question on the title slide of my 2013 talk at the Cusp Design Conference. I use the methods and the mindset of design in my work with HealthDesignBy.Us and in my role as a researcher, clinician, and educator.
I blog about design and healthcare at https://medium.com/@joyclee. Please subscribe to my newsletter if you have mutual interests in design, healthcare, and innovation!
I am co-conspirator of a collaborative innovation network called HealthDesignBy.Us, which supports the vision of patients and caregivers as experts, makers, and collaborators in the creation of health tools, technologies, and systems (see my TEDx Detroit and Edge talks). We support the integration of the "maker movement" into healthcare to support this vision and to facilitate local and large-scale collaboration among patients, healthcare providers, technologists, designers, makers, and tinkerers, and for the past 2 years have held the We #MakeHealth Fest at the University of Michigan. Check out my blogpost about the fest here: #Making + #Health = #Innovation. We are are very fortunate to have our work recognized by the University of Michigan School of Medicine and School of Public Health.
- A Design Thinking Problem Every 15 Minutes
- Healthcare Provider: Think Like a Designer!
- The Culture of Healthcare
- Design is not a Department
- What Can Healthcare Learn from a Nuclear Power Plant?
- From Doctor to Design Thinker
- Shouldn't we be blaming the Design Instead of Blaming the Patient?
- Flipping the Concept of Health Literacy
- A Language of Design for Healthcare
- Medication Labeling Needs a Redesign
- #design #fail: Do Oral Vaccines need a Redesign?
- Design Quiz: Which one of these is not like the other?
- Redesigning the Patient Medication Experience
- Do I meet your design sensibility?
- Designing Simple Tools for Improving Healthcare Communication
- The Hidden Talents of Everyday Things
- Strange Fiction or Reality
- I have food allergies and asthma blog
- My TEDx Detroit talk
- Talks from the 2014/2015 We #MakeHealth Fest
- Patient as Expert, Maker, and Collaborator: Nightscout
- Teens with Diabetes Design Their Own Solutions
- The Trilogy by B
- Words of Wisdom from B the Designer! I am a proud #lazytigermother
- Cardboard: The New App for Our Family
- The Alivecor iPhone ECG Monitor in the Hands of an E-patient
- Meet Auvi-Q, the new Siri for Allergy Patients
- Context is everything.
- My New Year's #Lifehacks
- I have a very happy life
- Dear Research Assistant, The Buzzfeed Research Manual
Are you interested in learning more about design? Here is a curated list of resources that I think are useful, which I am constantly curating:
1. What is design thinking? Here are articles by some of the leaders of the design field: Wicked Problems in Design Thinking by Richard Buchanan, Rethinking Design Thinking by Don Norman, and Design Thinking: Dear Don by Bill Moggridge. This is an interesting article by Don Norman and Scott Klemmer about How Design Education Must Change. Check out my live tweets from Don Norman's keynote at a Psychology of Design Workshop.
2. I have a ton of books about design in my Kindle library: In particular, I would recommend starting out with Hidden in Plain Sight: How to Create Extraordinary Products for Tomorrow's Customers by Jan Chipchase, and The Design of Everyday Things by Don Norman to learn how to see the world with new eyes.
3. If you want to jump in and just start doing some design work, check out these books/toolkits: Design Thinking for Educators from IDEO; d.school bootcamp bootleg from the d.school at Stanford; the IDEO HCD toolkit from IDEO; the Frog Design Collective Action Toolkit from Frog Design; and the book Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions by Bruce Hanington & Bella Martin is a useful compendium of a variety of design methods to use. Finally, design sprints are an interesting way to accelerate the design process.
4. Of course there are interesting health designers that I love to follow on Twitter: Dennis Boyle, Paul Bennett, Aaron Sklar, Lenny Naar. I also follow designers who may not have a health focus: John Maeda, Cameron Norman, Tina Roth Eisenberg, and Jessica Hische. Check out #prescribedesign on Twitter; it's a new group that is being spearheaded by Aaron and Lenny to spur the conversation about the intersection between health and design.
5. I have curated a Diabetes Guide for Designers. Check it out and let me know if you have stuff to add!
Finally, in conjunction with Healthdesignby.us and research collaborations, we have conducted a variety of participatory design/maker workshops (see below)
- Patient-centered Design Workshop: How Might We Improve Communication in Clinical Care (Leader) Committee on Emerging Technologies Mott Hospital, Department of Pediatrics, School of Art and Design March 2014
- Design my Diabetes Solution Patient-centered Design Workshop (Leader) Global Challenges for a Third Century Group Society 2030 Committee on Emerging Technologies Mott Hospital, Department of Pediatrics, School of Art and Design April 2014
- Leveraging Social Media for Child Health Policy: Design Workshop (Leader) Child Health Evaluation and Research Unit (CHEAR) April 2014
- Resident Signout Deserves Great Design (Leader) Committee on Emerging Technologies Mott Hospital, Department of Pediatrics, School of Art and Design June 2014
- IDEO Design Workshop (Facilitator) Stanford MedX Conference Sept 2014
- Pediatric Diabetes Education Advisory Committee Pediatric Endocrinology/Mott Children’s Hospital November 2014
- T1D Exchange/C3N Project Design Meeting #1 for a Learning Health System Cincinnati Children’s Hospital November 2014
- Designing a Learning Health System for Type 1 Diabetes Division of Pediatric Endocrinology University of Michigan January 2015
- T1D Exchange/C3N Project Design Meeting #2 for a Learning Health System Cincinnati Children’s Hospital April 2015
- #MakeHealth: Design Thinking for Health and Problem Solving University of Michigan Teaching and Technology Collaborative May 2015
- Hacking Diabetes, JDRF Teen Central Program, TypeOneNation Summit May 2015 (See Blogpost on DiabetesMine)
- MedX Media Makers Workshop with SeattleMamaDoc & Mike Evans, Stanford MedX Conference Sept 2015
- Design Thinking Bootcamp for Health, University of Michigan Health System, School of Information, School of Art and Design, Healthdesignby.us
- Design the Future of Diabetes Education, A Workshop for Teens, Healthdesignby.us, University of Michigan, April 2016
- #MakeHealth: App Design by Teens for Teens with T1D, JDRF Teen Central Program, TypeOneNation Summit May 2016
- Participatory Design Workshop for T1D Research, Children with Diabetes Conference 2016